When a customer comes to Quirk Volkswagen, we want to know that they had a wonderful experience. The best way for us to find out just how great the experience was is to hear it straight from them. You can hear it from them too by checking out the reviews and testimonials that we have collected below. If you have been to Quirk Volkswagen yourself, then you should leave us your own review. We look forward to reading it.
5 out of 5 stars
I would definitely recommend Quirk Volkswagen to anyone that is in the market for a new car. The associate that helped me, David, was beyond amazing. He made sure that I got exactly what I was looking for at a reasonable price. The whole team at Quirk Volkswagen was amazing. I highly recommend buying a car from them.
Thank you so much to Patrick and the service team! I knocked on their door with a mostly flat tire on my Prius, mind you, after finding out that the air pump at the gas station next door was broken. To my relief, Patrick was friendly and quickly agreed to help put air in my tire, but to my great surprise, he also extracted an inch long nail out of the tire, and patched it at no cost! That is the best service I can imagine!
I leased a 2015 GTI in exchange for a prior VW lease. Michael and the team at Quirk turned me around in 90 minutes on a Sunday afternoon, very impressive. I had a good sense of the car I wanted, Michael had it ready for me in 10 minutes, we took a quick rest drive, and then we were able to agree on terms in a few minutes. I asked for several alternatives (including purchasing instead of leasing), and he was able to provide those quickly, clearly and without much fuss. We discussed a bit and then agreed, I had done previous work so was confident on the pricing, and they were at market and did not try to press me on that. Once I decided, three or four Quirk employees, led by Michael, worked to turn it around very quickly, from moving my plates (and local parking sticker!) to the new car, detailing the now one, setting up personal features (stereo, bluetooth), finalizing paperwork, etc. He was able to answer all my questions, and by the time I left I was pretty familiar and comfortable with the new vehicle. Overall, great experience, I had a good sense of what I wanted and then Michael and the team there worked to meet my time window (had to pick up son from hockey practice so only had 90 minutes) to make work. I have not had that experience before, I have been stuck at other dealerships for many hours waiting for turn arounds on various steps, and here they parallel processed the transaction. Well done all around, many thanks. Very pleased with the car on my first commute! Definitely recommend working with Quirk, was best experience by far (and I have owned/leased multiple VWs, over 25 plus years (all the way back to a Rabbit). KLT... More
Michael Kingsley took two people with the max in questions and different needs , brought us together , to finish a difficult process, with the car that we needed and wanted. Nudging us nicely and giving us access to a computer to refresh our memory we worked though the differences, to buy what we love , a TDI Jetta , hooray .
Mike K. and John P. did a great job helping in me choose and purchase my new vehicle. My job situation changed from working downtown to having a commute, so I needed a very dependable car with low miles. I went looking here for a CPO Passat and they were happy to show me some models that were CPO eligible at a great price. Aside from looking at purchasing a CPO, they also were happy to run numbers for me on what it would cost for me to lease a new Passat. They both let me make my own decisions and they weren't pushy with sales tactics at all--when I said I didn't want or need something, they let it go. When it came down to it, they worked with me on my trade in and got me into my new (used) car. I just brought the car in this morning to get inspected--while doing the inspection they told me my tires only had about 10k miles left in tread (which isn't much for me) and they are now replacing all 4 of my tires; free of charge...talk about great service. If you're looking for a new or used VW, I would definitely recommend looking here first.... More
These guys deserve ten stars. Compare to my previous experience buying a car this has been the best without a doubt. I took my time to do research about the vehicle I wanted to buy. It didn't take me that long to realize that all dealerships follow the same kind of prompt. They all first want to know if you're financing or leasing, how much money are you putting down and so on and so forth. So I walked into Quirk expecting the same kind of treatment. Wrong! I was assisted by Matt and right off the bat I knew these guys do business in a completely different way. They first want to connect with their clients before talking about money. It shocked me because you won't see that anywhere else. They never pressure me on buying right away nor gave me the speech of "there're multiple people interested in this car, if you don't get it now you'll be missing on a great deal" kind of talk. Xavier the sales manager took the time to walk me through the buying process, and I have to say I feel I got a bargain like no other. Even until today I can't believe they sold me the car for that much less. The entire process took me over a month and a half to complete because my bank kept giving me a hard time. Thankful Ken the fiance manager was able to find me a better financial institution with better rate and less hassle. I really mean it when I say these guys are amazing. They were super patient with me while dealing with my bank (like I said over a month and a half) and they never turned me away nor treated me differently. They were always willing to help me find the best deal but most importantly the best car. This guys not only earned my business but my loyalty too. Thank you.... More
My husband and I just leased a 2014 Passat 2 days ago. Our 2002 car became undriveable and expensive to fix so we headed to Quirk VW to explore our options. John, the sales manager, did a great job of explaining the pros and cons of lease vs. buying and for us, the best option turned out to be leasing (huge surprise to me). We worked with Peter for the test drive and must have list and final leasing arrangements. I felt like I was well heard and did not get swindled into a car with options and features that I didnt need or want. From the sales manager, to the salesman to the finance guy and service manager, it was a 100% pleasant, non-stressful and fulfulling expreience. The team did a great job of working with our budget, needs and timeframe. I would not hesitate to recommend the team as they get a 10/10 in our book. Thanks John, Peter, Paul and Rob.... More
I recently leased a VW Jetta from Quirk. David was sales representative and he was friendly, informative, patient and a general pleasure to work with. Never did I feel pushed, hustled or rushed. I'd actually gone in looking for another Golf but for various reasons I didn't like either the 2014s or the 2015s available, so he took the time I needed to consider other options. I can't say enough about David's professionalism and the real joy he obviously gets from helping his customers make a good choice for them. Quirk is 2 for 2 for my cars; I'll encourage all my friends in the market for a car to pay David a visit!... More
If you are looking to buy a new or pre-owned Volkswagen Randy Barrett is your guy. As my first experience buying a car, Randy not only helped me get the "car of my dreams," but at a price that was well within my budget. What I anticipated to be a stressful experience turned into a pleasant surprise because of Randy. I highly recommend Volkswagen in Braintree. He will make it happen !
I recently leased a 2014 VW Passat Wolfburg and had the pleasure of meeting David. He met me at the door with a huge smile. I had a VW Jetta that met an unfortunate death. I was not prepared to purchase a new vehicle. David turned a bad situation into a great experience. He showed me all the different models, took a few test drives and when I made the decision of which vehicle I wanted the paperwork was a breeze. I came in the next day with David meeting me at the door with his huge smile and my car looked like a $1m. David walked me through all the options and away I went. Thank you David for making my experience superb. I lok forward to working with Quirk in the future.... More